
Sales Policy
Effective Date: December 30, 2024
At TVDealHot, we are committed to providing high-quality PC products and a positive shopping experience for our customers. By purchasing products from our website tvdealhot.net, you agree to the terms outlined in this Sales Policy.
1. Product Availability
- All products available on our website are subject to availability. We reserve the right to limit the quantity of products sold, or to discontinue products at any time without notice.
- If an item you ordered is out of stock, we will notify you and offer the option to either backorder the item, choose an alternative product, or cancel the order for a full refund.
2. Pricing and Payment
- All prices listed on our website are in U.S. dollars and are exclusive of taxes and shipping fees unless otherwise stated.
- We reserve the right to modify product prices at any time without prior notice.
- We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other payment methods as specified at checkout
- Payment must be received and processed before your order is shipped.
3. Order Confirmation
- After placing an order, you will receive an email confirmation containing the details of your order, including the products purchased, billing information, and estimated shipping times.
- Please review your order immediately to ensure all details are correct. If there are any discrepancies, please contact us as soon as possible.
4. Shipping
- We offer shipping within the United States and internationally. Shipping costs are calculated at checkout based on the delivery address and the size/weight of the products.
- Orders are typically processed and shipped within 1–3 business days. Delivery times vary depending on the shipping method selected.
- Once your order has been shipped, we will provide a tracking number for you to monitor the status of your delivery.
- TVDealHot is not responsible for any shipping delays caused by the carrier or external factors beyond our control.
5. Sales Tax
- Sales tax is applied to orders as required by law based on the shipping address. The applicable sales tax will be calculated at checkout.
- If you are purchasing for resale or are exempt from sales tax, please provide your resale certificate or exemption form during checkout.
6. Order Cancellations
- You may cancel your order within 24 hours of placing it by contacting us at info@tvdealhot.net or calling (201) 343-7435.
- After 24 hours, orders will be processed and shipped, and cancellations may not be possible. In such cases, you can return the item according to our Refund and Returns Policy.
7. Returns and Exchanges
- Please refer to our Refund and Returns Policy for detailed information on returning or exchanging products. All returns must be initiated within 30 days of receipt of the product, and items must be returned in new and unused condition.
- Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
8. Defective or Damaged Products
- If you receive a defective or damaged product, please contact us within 7 days of delivery. We will work with you to resolve the issue, which may include a refund, exchange, or replacement at no additional cost.
9. Warranty
- All products sold on TVDealHot may come with a manufacturer’s warranty. Please refer to the product details for warranty information.
- In the event that your product requires warranty service, please contact us, and we will assist you with the warranty claim process.
10. Limitations of Liability
- TVDealHot is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
- Our liability is limited to the amount paid for the product.
11. Changes to This Sales Policy
- We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about our sales practices.
12. Contact Us
If you have any questions regarding this Sales Policy or any other aspect of your purchase, please contact us:
- Email: info@tvdealhot.net
- Phone: (201) 343-7435
- Address: 300 Anderson St, Hackensack, New Jersey (NJ)